Customer

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How do I stop losing customers?

Losing the personal touch with your customers could be having an impact.   Building good customer and community relationships With...
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Is your value chain broken?

A good value chain will take you closer to your vision with more speed and less risk.     Vibrant...
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Can you build a great business?

Innovation is often the ‘catch cry’ of great businesses, but it’s not the only thing.    Great businesses don’t rely...
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Are you giving away too much?

If you are too generous you leave people with their problems and frustrations and that’s not helpful.   Did anyone...
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